Beyond Carrier Portals: The Multi-Carrier Tracking Advantage
Managing global supply chains across multiple ocean carriers – like Maersk, MSC, CMA CGM, and Hapag-Lloyd – often leads to fragmented visibility. Manual status checks consume valuable operational hours and leave logistics teams vulnerable to unexpected port delays or missed transshipments. Pier2Pier replaces fragmented tracking with a single operational control tower for both ocean freight and Master Air Waybill (MAWB) air shipments.
Key Tracking & Surveillance Features
- Unified Ocean & Air Tracking: Monitor ocean containers by B/L or container number alongside air cargo via MAWB in a consolidated dashboard.
- Vessel & Route Surveillance: Track vessel movements in real time and monitor key maritime hubs, rail terminals, and container depots via an interactive world map.
- Automated Exception Alerts: Set up automated email notifications for milestones, unexpected schedule changes, and port delays to notify clients proactively.
- Fleet Export & Shareable Statuses: Export multi-container tracking logs or share direct surveillance links with export teams, consignees, and freight forwarding partners.
Watch the video or read the guide below
Track & Trace options
You will find the track and trace option on the main page (the Dashboard/Cockpit). You can track container, vessels, air freight and couriers.
Container Tracking and Surveillance
To start tracking a container just type in your container number and click track.
When you track a container, you will be able to see which shipping line you’re using and the tracking information. Up in the top right-hand corner, you will be able to setup container surveillance.
Container surveillance
Container surveillance is a way for you to receive an email with any major updates or changes for example a change in the ETA (Estimated Time of Arrival)
You will also only be able to receive 1 update per 24 hours, if there are no updates you won’t receive an email.
Now just select a surveillance start date and an end date and type in your reference for this container
When returning to the main page, you will now finde the Track & Trace Surveillance optionality under the section Most Popular in the top left-hand corner.
On the Track & Trace Surveillance site you will be able to find all the containers you currently have on surveillance, and which you no longer have.
The colors shows you which date you started tracking your container and which days you received an email. Each time the color change to a darker color it indicates that you received an email. In other words: The darker the color – the more changes were made.
Vessel Tracking
Type in your vessel name and click track.
You will only be able to track container vessels and Ro-Ro vessels.
When you track a vessel, you will get provided with:
- Live Location
- Last radio signal
- Status/ETA
- Destination
- Lloyds (IMO) Number
The red line shows you the route it’s just been on.
All the orange dots are radio transmitted signals coming of the vessel.
Air Freight
You can track air freight, just type in your MAWB (Master Air Waybill) number and click track.
Courier
To track Couriers, type in your courier number and click track. You will only be able to track shipments from DHL, UPS, FedEx and TnT.
